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ROUTE DEVIATION PROGRAM
FallsRide operates a route deviation system available to passengers who may not be able to get to a regular route bus stop. Under this system, buses will deviate for a distance of up to 3/4 mile from the regular route to pick-up or drop-off passengers. Reservations must be made the day before service is required. Service is available Monday through Friday from 5:30 AM till 6:30 PM, and Saturday from 10:30 AM till 4:30 PM.
To see if you qualify, or to request a pick-up/drop-off, please call 761-7433, Monday through Friday, from 8:00 AM to 11:00 AM and from 12:00 PM to 4:30 PM, and speak with our scheduling agent. You are also encouraged to visit the other services provided from FallsRide, just click on the links below.
Grocery Cart Program
The Grocery Cart program is a subscription service that will pick you up at your residence, take you to the grocery store, and then return you to your residence with your groceries. Individuals qualify for this service if you are 60 years of age and older or have a certified disability.
Passengers will ride a comfortable Falls Ride bus, equipped with a wheelchair lift. Passengers are allowed approximately one hour to shop. The bus then returns each rider to their home. The Grocery Cart service is offered on a first come first serve basis to all individuals who qualify. Reservations MUST be made the day before you wish to ride. We will take your calls starting at 9:00 A.M. Shopping days are Mondays, Tuesdays, Wednesdays, and Thursdays. Remember to call the day before you wish to use this service! To schedule your appointment, call us at: (940) 761-7433. There is a service fee of $3.00 for the round-trip ride. For a list of complete fares, click here
Section 5310 Medical Transportation Program
FTA 5310 grant funds are intended to provide assistance in addressing the transportation needs of the elderly and persons with disabilities. The Legislature and federal programs intend for funds to be used in communities for trips that allow the elderly and disabled to gain access to health-related services so that they may live as independently and productively as possible. The goal of the Section 5310 program is to improve mobility for elderly individuals and individuals with disabilities throughout the country. Towards this goal, FTA provides financial assistance for transportation services planned, designed and carried out to meet the special transportation needs of elderly individuals and individuals with disabilities in all areas - urbanized, small urban, and rural. The program requires coordination with other federally assisted programs and services in order to make the most efficient use of Federal resources.
Elderly Individuals include, at a minimum, all persons 65 years of age or older. Individual With a Disability means an individual who, because of illness, injury, age, congenital malfunction, or other incapacity or temporary or permanent disability (including an individual who is a wheelchair user or has semi-ambulatory capability), cannot use effectively, without special facilities, planning, or design, public transportation service or a public transportation facility. 49 U.S.C. 5302(a) (5) A disability substantially limits one or more of the major life activities of such an individual. It also includes a record of such impairment or being regarded as having such an impairment. An individual with a disability does not include an individual who is currently engaging in the illegal use of drugs.
To see if you qualify for this Medical Transportation Program, contact our scheduling representative at 940-761-7424. Tell them that you wish to see if you qualify for free transportation to and from your medical appointments. For qualification, clients must produce an official SSI letter or Doctor's letter for disability. For elderly individuals, a valid driver's license must be produced to receive qualification.
Falls Ride offers a service for military members through our Sheppard Express Route 6. The route will begin at Sikes Senter Mall, travel to Sheppard AFB main gate, on base to Avenues E, G, and K, past 1st Avenue, 5th and 9th Avenue, and end at the Sikes Senter Mall. The Sheppard Express route runs in one-hour intervals, so there is no need to worry about returning to SAFB in time!
Falls Ride is not eligible to offer Charter Bus Service under the FTA Regulation 49 CFR Part 604. For more information regarding the rules and regulations, refer to the FTA website by clicking the link below.
Student Transit Program
All Midwestern State University (MSU) and Vernon College students ride free. Students must present a student ID to ride any route within the Falls Ride system.